Your satisfaction matters. Because we deliver Cash on Delivery, you can inspect your parcel before paying.

Inspect before you pay

• If the parcel is damaged or not what you ordered, you may refuse it at the door — free of charge.

14-Day Returns

• Request a return or exchange within 14 days of delivery.
• Products must be unopened, sealed and in original packaging.
• Wrong or damaged item? We send a replacement or issue a refund — we cover the costs.
• For hygiene and safety, opened products cannot be returned unless defective.

To start a return: support@max-power.online or WhatsApp +971 54 532 6897 with your order number.